Some mobility products may qualify for VAT relief when purchased by an eligible disabled or chronically ill person for their own personal or domestic use. VAT relief depends on the product and your circumstances; it does not automatically apply to every wheelchair or mobility product.
Who may qualify for VAT relief?
In general, VAT relief may be available where a person is chronically sick or disabled and buys qualifying goods for their own personal or domestic use. HMRC’s rules define who qualifies and which goods are eligible. Being older, having a temporary injury, or buying a product for general use does not by itself qualify someone for relief.
Which products qualify?
Not every product is eligible. Eligibility depends on the specific item and the applicable HMRC rules. Please contact us before ordering if you need to check whether a particular wheelchair or mobility product can be supplied with VAT relief. We will confirm the position for that item before you purchase.
How to ask about VAT relief
- Choose the product you are interested in.
- Contact our team before placing your order and tell us which product you are considering.
- If the item may qualify, we will explain what information or declaration is required and how it should be provided.
- Please provide only the information necessary for the VAT-relief process. We will handle any information you share in accordance with our privacy policy and applicable law.
Please do not assume VAT relief applies until we have confirmed the product’s eligibility and the required process with you.
VAT relief for charities and organisations
Different VAT rules may apply to charities and other organisations, depending on the goods and the circumstances. Please contact us before ordering so we can help you check the applicable requirements. We cannot guarantee that a purchase by a charity or organisation will qualify for relief.
Official guidance
For the current rules and eligibility criteria, please read the UK Government’s official guidance: HMRC: VAT reliefs for disabled and older people (Notice 701/7).
Need help?
If you have questions about a product or VAT relief, please contact Mobility Plus Wheelchairs UK before placing your order.
This page provides general information only and is not tax advice. VAT eligibility is governed by HMRC rules and depends on the product and the buyer’s circumstances. We will confirm product-specific arrangements before applying any relief.